Multi-Disciplinary Complex Family Discussion Forum: $150/mo

Terms of Use: Multi-Disciplinary Complex Family Discussion Forum

By checking the box next to this Terms of Use, and clicking the “Purchase” button, you, the purchaser of the Multi-Disciplinary Complex Family Discussion Forum outlined below (hereinafter “Client”) agree and willingly purchase entry into this program, to be provided with services rendered by Dene Carroll and other consultants of her choosing, acting as part of Court Involved Therapists Training & Consultation, a California sole proprietorship (hereinafter “Consultant”), and you agree you are voluntarily entering into a legally binding Agreement with Consultant, inclusive of the following terms and conditions mutually agreed upon: 

For good and valuable consideration of $150 per month billed automatically each month, Client has agreed to purchase the Multi-Disciplinary Complex Family Discussion (hereinafter “Program”). In exchange, Consultant agrees to provide the services outlined in the Program Details below, and Program Outline Addendum attached hereto. 

Purpose of Group: This forum is designed for multi-disciplinary professionals navigating the intricate landscape of high-conflict family law cases and other complex family situations. Upholding strict standards of ethics and professionalism, our discussions steer clear of individual cases, focusing instead on the broader dynamics and challenges encountered in our field. Rooted in evidence-based practices, we aim to foster healing and resilience within the families under our care, promoting a supportive environment for all involved.

1. Program Outline:
1. Client agrees and understands that he/she is purchasing a monthly membership that grants access to one 90-minute group discussion/forum each month, regularly scheduled on the second Monday of each month.
2. Groups may be rescheduled to a different day or time with 2-weeks notice given to participants. No refunds will be given.
3. Participant can cancel the group at any time. Any payments already received will not be refunded.
4. All groups are held virtually.
5. Groups will be facilitated by Dené Carroll, Dr. Rebecca Bailey, and other consultants as they coordinate.
6. Groups will focus on high-conflict and complex family scenarios, including resist-refuse dynamics, working with multi-disciplinary teams, supporting fractured teams, evidence-informed family therapy, and polyvagal strategies for self and clients.
7. This is NOT consultation, and participants are not permitted to discuss specific cases. However, participants are encouraged to bring common dilemmas and hypothetical scenarios for discussion and support.
    
2. Confidentiality 
1. Consultant respects each client’s privacy, and will not reveal anything said by Client in consultation sessions without prior written consent from Client, other than in the following scenarios: 
1. Suspected abuse to another individual or self, with your written permission, fee or contractual dispute, unintentional breach due to electronic or online communication (including but not limited to e-mail, Facebook messenger, Instagram direct messaging, WhatsApp, Court Involved Therapist Membership Portal including comments), and phone and video recorded sessions.
2. Client and Consultant agree to not share personal information of the clients/families they are working with.
3. Sessions may not be recorded.
4. Contents of the group sessions is not to be shared with others outside the group.  
5. Client also understands that due to the “group” nature of the Program, he/she may also obtain access to or otherwise become exposed to confidential or proprietary information belonging to other clients within the same group program via the community chat board available to all members within the membership portal. Client understands and agrees he/she will not disclose, steal, use, distribute, copy, or otherwise share or use any proprietary or confidential information belonging to another client in the group program. Client will also protect the privacy of his/her clients according to the legal and ethical standards that are expected of therapists during professional case consultation.Client understands if he/she violates this provision, he or she may be liable to the third-party group member for infringement. Client will hold Consultant harmless from any such third-party action taken against Client for such infringement or disclosure.

1. Payment and Payment Plans
1. Client understands the cost of the program is one hundred and fifty dollars per month, paid monthly through automatic payment ($150 per month), which is payable monthly, up front, in full, unless a payment plan has been offered by Consultant, or otherwise arranged between Consultant and Client. Client agrees to render payment via the membership portal to include Visa and American Express. Client understands he/she is responsible for the full payment each month and agrees to pay the sum requested electronically, via Consultant’s website or a designated third party payment processor of Consultant’s choosing, in full. Absent an agreement regarding a payment plan with Consultant, Client must complete payment in full before becoming entitled to any products or services included within Program. Additionally, if there is any problem with the Client’s monthly payment or if a monthly payment is unable to be processed for any reason, the Client will lose access to their membership portal and cannot attend the forum.
2. If Consultant has offered a payment plan, Client agrees to abide by the rules and payments as explained on Consultant’s sales page. Should Client fail to make timely payments, or if additional payments are not able to be processed, Client understands: (1) the reminder of the Program may be forfeited if payment is not made within four days of the date it is due, and (2) Client will owe a $50 late fee if he/she has not made the appropriate payment after the four day grace period.
3. Consultant reserves the right to cancel or cease working with Client should he/she fail to make additional payments in accordance with the payment plan as agreed upon at the beginning of the Program. Should this occur, Client understands he/she is not entitled to a refund of funds already issues to Consultant in exchange for work completed thus far, and it is up to the sole discretion of Consultant whether Client is to have continued access to any materials made available to Client during the Program up until payments were missed.
4. If Client and Consultant have not agreed upon a payment plan, Client understands one is not available, and agrees to provide payment in full, upfront, in the manner(s) designated on Consultant’s sales page. 

1. Refund Policy
1. Due to the subjective nature of the Program provided by Consultant, and Consultant’s inability to control Client’s availability, motivation, external forces, financial situation, or level of engagement in Program, Consultant is not able to offer refunds once Client has purchased the program. If Consultant is somehow unable to provide services as outlined on sales page, regardless of Client results, Consultant or his/her team will be in touch regarding rescheduling, and/or discussing an alternative form of services, in order to fulfill obligations. If there needs to be a change in the date/time of regularly scheduled consultation meetings, Consultant will either find another qualified person to facilitate the group, or will provide 2 weeks notice of any change. These changes will be posted in the membership portal, and announced via the “announce” feature. If Consultant is not able to reschedule, and no suitable alternative form of service is available, Client may be entitled to a partial refund, depending on the amount of work Consultant and Client were able to complete. If partial services were performed, Consultant and Client may come to an agreement whereby a partial refund is issued, at Consultant’s discretion. This change in price will only impact the month during which there was a change in the consultation dates/times, and the regular monthly subscription fee will be due for all subsequent months.
   
   

1. Medical Disclaimer – Not Medical or Professional Advice 
1. The purpose and goal of Program is to provide professional consultation services to therapists working with families experiencing a high conflict divorce or separation. Program and content contained within the Program is not to be considered medical advice (for participant or people who the participant may work with), and nothing within the Program is intended to provide or act as a substitute for mental health treatment to Client or legal advice to Client. Client understands and agree that while Consultant is a licensed clinical social worker and has been trained and educated to provide individual, family, and co-parenting counseling services, Program offers a discussion forum only, separate and apart from Consultant’s professional practice. There are no counseling or therapy-based elements to Program, and is not meant for those who are in need of their own counseling or therapy services. Client’s enrollment into Program does not make him/her Consultant’s patient, and no therapist-patient relationship is being formed. Program is not intended to be a substitute for medical treatment or therapy/counseling, nor is Program designed to provide Client with a medical diagnosis, treatment, or other medical services. Client understands and agrees Program is not providing any medical advice, is not providing any counseling or therapy services, is not a substitute to Client seeking personalized therapy for his/herself, nor is it attempting to diagnose or treat any mental or physical medical conditions. 
2. Consultant encourages Client to consult a physician and/or a licensed therapist if he/she suspects he/she may benefit from such services. We will assume that all individuals choosing to purchase Program will have previously obtained clearance and permission from their applicable personal medical physician or therapist and has concluded that the coaching Program offered is right for them. Nothing contained within Program is intended to diagnose, cure, treat, or prevent any medical condition or disease, nor is it to be considered medical advice in any capacity.

1. Discontinuation of Program
1. Program does not provide any medical advice, treatment, or counseling/therapy services to Client. If at any point during Program, Consultant believes Client to be in need of therapy treatment or other counseling services, Consultant will advise Client of this, and offer to provide a referral to a licensed professional, if Consultant knows of one in Client’s geographical area. Client has the right to refuse this referral and ignore the recommendation; however, Client may be asked to discontinue use of Program for his/own well-being, until such treatment can be provided. Should Client wish to disregard Consultant’s recommendation and wish to continue with Program, Client agrees to sign an additional waiver confirming this information. 
2. If Consultant is concerned about Client’s participation in the group or group dynamics, Consultant will first attempt to address these issues privately with hte client. Ultimately, if the Client’s participation in this group bcomes disruptie, or if for any other reason, the consultant can request that the Client discontinue the group and will stop all future subscription payments.
3. If Client has not completed Program at the time of discontinuation, any decisions regarding partial refunds are the sole decision of Consultant, and may or may not be offered. 
4. Because Program is based on a monthly membership paid through the membership portal, Client may cancel his/her subscription at any time as allowed through the membership portal.

1. Voluntary Participation
1. Client understands and agrees that he/she is voluntarily choosing to enroll in Program and is solely responsible for any outcomes or results. While Consultant believes in her services and that Program is able to help many people, You acknowledge and agree that Dene Carroll or her team is not responsible nor liable to Client should Client sustain any injuries, incur harm (including professional harm), or encounter any negative ramifications. Client agrees that he/she is fully responsible for his/her professional conduct with his/her own therapy clients, his/her health and well-being, including participation in Program and any results therein.
   
   
2. Disclaimer / No Guarantees
1. Client understands that he or she must actively participate in the full Program in order to see results and get the best advice; however, results are not guaranteed. While many of Consultant’s past and current clients have experienced wonderful benefits from the Program, and Consultant and his/her team will act in their full capacity to ensure your success and happiness in the Program, Consultant cannot guarantee results of the Program, and cannot make any representations or guarantees regarding individual results. Client will hold Consultant and Program harmless if he or she does not experience the desired results. 
2. Consultant is not providing clinical supervision or giving clinical advice to Client or any legal advice. Client understands that he or she is ultimately responsible for providing his/her clients with services in accordance with Client's local laws, licensing board, and ethical practices. Consultant is unable to provide any advice about regional or geographical differences in Client’s ethical or legal requirements related to Client providing therapeutic services to Client’s own therapy clients.
3. Program is not a substitute for risk management or consulting with a legal professional to manage liability and malpractice concerns. Client acknowledges that Consultant is not aware of geographical and regional differences in licensing expectations or regional laws and Client is always responsible for conducting himself/herself in accordance with regional governing laws/ethics. Client should always seek legal advice when Client has concerns about professional liability and navigating difficult client situations. Consultant does not and will not provide legal advice. In addition to clinical support provided in Program, Client should regularly seek legal advice to ensure he/she is practicing within the ethical and legal parameters set forth by Client’s regulatory body and/or licensing board. Consultant is held harmless for any wrongdoing that may come from Client’s practice with his/her clients.
4. Earnings Disclaimer: Consultant also does not make any guarantees or assurances regarding a particular financial outcome based on use of Program, nor is Consultant responsible for Client earnings, or any increase or decrease in finances based upon information within Program. Any information or testimonials regarding past or current clients’ participation in programs, or working with Consultant contained on Website or in sales material that contain financial information are individual, and results may vary. 
5. Client understands that all services provided by Consultant in connection with the Program being purchased are provided on an “as is” basis, meaning it is without any guarantees, representations, or warranties, including but not limited to warranties relating to quality, non-infringement, fitness for a particular purpose, merchantability, or expectation or course of performance. Client is choosing to purchase this Program and work with Consultant on a purely voluntary basis and does not hold Consultant or Program responsible should Client become dissatisfied with any portion of the Program. 
6. Client agrees that he/she does not have a cause of action, legal remedy, and is not entitled to a refund should he/she not achieve the results desired following completion of the program, as long as Consultant delivers the Program as described in Paragraph 1 above, or similar substitutes, upon additional agreement by Consultant and Client.
7. Client agrees to hold Consultant harmless should any physical, emotional, or financial injury occur as a direct or indirect result of the Program. The content provided by Consultant on his/her website and within the Program is comprised of information that has worked for Consultant and other clients, and may or may not be useful to Client in his/her personal business or life. Client understands Consultant cannot guarantee results from this Program, and has no expectation of a specific result that he or she holds Consultant responsible for. 

1. Waiver/Assumption of the Risk
1. Client understands he/she is entering into a Program for the purpose of achieving a desired health, fitness, professional, or personal goal through Consultant’s Program. Client confirms he/she is entering into this Program voluntarily and of his/her own free will. 
2. Client certifies he/she has or will be evaluated by his/her personal physician and obtain medical clearance prior to beginning any fitness, exercise, diet, health or wellness-related program with Consultant. If Client elects not to obtain this medical clearance prior to beginning Program, he/she understands the potential ramifications of such actions and agrees not to hold Consultant responsible for any such injuries or negative consequences. 
3. Client understands Program may include elements of self-care, diet and exercise, which bring inherent risks of illness, injury, or other similar unanticipated consequences. Client agrees he/she is aware of and assuming these risks in order to voluntarily proceed with Consultant’s Program. Should any such incidents occur, Client understands it is of no fault or responsibility of Consultant, and agrees Consultant is not liable. 

1. Intellectual Property 
1. Client agrees and understands that Consultant has created numerous original, creative works in connection with the Program, and agrees that Consultant maintains all copyrights and other intellectual property rights in all original or derivative content associated with or included in the Program, whether created prior to working with Client or specifically for Client, including but not limited to: documents, charts, emails, graphs, products, systems, processes, handouts, worksheets, copy for website or sales pages, and any other original work created by Consultant. Client agrees she may be granted a limited right to use selected materials in the course of his or her own business, but understands that the original proprietary rights remain with Consultant. Nothing in this Agreement shall constitute a transfer of ownership of any Intellectual Property from Consultant to Client, nor grant any license to use the information, other than that which is expressly provided throughout the course of the Program. 
2. Client agrees and understands he/she is not to copy, repost, alter, publish, sell, assist others in selling, manipulate, distribute, or in any way exploit any of the content or intellectual property provided by Consultant or obtained through working with Consultant, without Consultant’s express written consent. If such behavior is discovered or suspected, Consultant reserves the right to immediately end Client’s participation in the Program without refund, as well as access to any program or materials Client may have purchased, without refund, and reserve the right to prosecute any actionable infringement or misuse to the full extent of the law. 
   
   
2. Indemnification 
1. Client agrees at all times to defend, fully indemnify and hold Consultant and any affiliates, agents, team members or other party associated with Consultant harmless from any causes of action, injury, illness, misunderstanding, damages, losses, costs, expenses incurred as a result of Client’s use of Program, as well as any third-party claims of any kind (including attorney’s fees) arising from his/her actions as a direct or indirect result of Client’s participation in Program. Should Consultant be required to defend herself in any action directly or indirectly involving Client, or an action where we decide Client’s participation or assistance would benefit Consultant’s defense, Client agrees to participate and provide any evidence, documents, testimony, or other information deemed useful by Consultant, free of charge. 

1. Dispute Resolution 

1. Should a dispute arise between Consultant and Client, the parties agree to attempt to resolve by good-faith negotiations and discussions. (Client agrees that failure to see results is not a basis for a “dispute” and agrees he or she does not hold Consultant responsible for any specific results, or those results which have been achieved by other clients of Consultant.) 
2. If unable to reach a resolution informally, Client and Consultant agree that all disputes will be submitted for Arbitration by the American Arbitration Association, to be completed in Santa Rosa, California, within a reasonable amount of time. Client and Consultant agree to participate in the arbitration process in good faith and in a manner that will effectively and efficiently resolve the dispute at hand, including the exchange of any materials, documents, or information. The decision made by the arbitrator is to be final and binding on both parties, and is not to be appealed or otherwise set aside. It is to be enforceable in any court of proper jurisdiction as a judgement of law or decree. 

1. Applicable Law
1. This Agreement shall be governed by and under control of the laws of California regardless of conflict of law principles, and regardless of location of Client. Client understands this and agrees that the laws of California are to be applicable here.